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Claim Analyst

Date: Aug 8, 2019

Location: Chicago, US

Company: SCOR


Chicago United States (US) 


Claim Analyst 





          About SCOR         

SCOR, the 4th largest reinsurer in the world, provides insurance companies with a diversified and innovative range of solutions and services to control and manage risk. Using its experience and expertise, “The Art & Science of Risk”, SCOR provides cutting-edge financial solutions, analytics tools and services in all areas related to risk – in Life & Health insurance as well as in P&C insurance. Our specialist teams operate in over 120 countries, developing value added and innovative products and services and making long-term commitments to their clients, namely insurers and large corporations.
SCOR's aim, as an independent global reinsurance company, is to develop its Life and P&C business lines, to provide its clients with a broad range of innovative reinsurance solutions and to pursue an underwriting policy founded on profitability, supported by effective risk management and a prudent investment policy, in order to offer its clients an optimum level of security, to create value for its shareholders, and to contribute to the welfare and resilience of Society by helping to protect insureds against the risks they face.


Job Summary

This claims analyst position requires a basic understanding of property and casualty claims, both primary insurance and reinsurance claim handling experience preferred. The candidate will have the ability to independently handle a volume of lower value less complex reinsurance claims and be able to recognize claim issues which require escalation to claim experts or management. The ideal candidate will also have familiarity with reinsurance terms and concepts.  The position is an integral part of SCOR’s client focused initiative and requires not only a certain level of claim expertise but the ability to deliver excellent customer service to stakeholders and clients both internal and external to SCOR.  A claims analyst will have assigned accounts and  manage claims emanating from those accounts. He/she will communicate regularly with internal staff (i.e., claim experts, management, accounting, underwriters, etc.) and externally with brokers and clients.  The claims analyst will also be involved in projects/initiatives commensurate with his/her interests and abilities as it relates to claim and/or claims operations.


Key duties and responsibilities

  • Previewing all incoming mail on assigned accounts to determine financial impact
  • Creating, closing and/or following up on all claims assigned, both manually and electronically
  • Collaborating and assisting in the management of assigned accounts, often with other internal department representatives
  • Transacting on assigned claims within his/her authority
  • Recognizing and referring all claims which require further review by others within the claim department
  • Anticipating client needs and expectations and delivering superior customer service
  • Working effectively with others within the claim department, particularly with other claim experts and analysts, to ensure prompt turnaround and responde to clients
  • Participating in projects as required      


 Required experience and Education

  • 3 to 10 years of combined insurance/reinsurance property and casualty claim handling experience; varying levels of expertise and experience will be considered.
  • Competency with claim handling systems, Microsoft Office suite and basic office management systems and procedures required. 
  • Familiarity with claims emanating from standard lines of business (i.e., auto and general liability, property, workers compensation, etc.);
  • Experience in dealing with other types of claims a plus (i.e., credit & surety, professional liability, etc.)
  • College degree preferred

  • Post-graduate degree and/or industry certification/designation a plus

Nearest Major Market: Chicago